Contact and support

We offer various support options as detailed below:

Pre Sales Questions

Please direct any questions you may have about our services via this link: click here

Customer Support

Our main support method is found from inside your billing panel. To get support, please login to the billing CP above and then submit a ticket once logged in. You can also send an email from your email account that is registered with us to one of the addresses below and the ticket will be imported into your account:

Support: support@progamerhosting.com
Billing: billing@progamerhosting.com
Cancellations: cancel@progamerhosting.com

Once your ticket is received you will receive an automated response with a ticket number. Please ensure that you reply to the ticket following the directions inside the ticket or via your billing panel. This ensures that your responses are correctly identified by our systems and that we can respond correctly and in a timely fashion.

Knowledgebase

The knowledge base is a collection of questions and answers that we have generated based on commen questions we see coming into the helpdesk. We are constantly adding new items and would love any feedback you can give us on this portion of our site. After all the more we can put here, the quicker your questions/issues can be resolved.

Should you wish to contribute to the knowledgebase or see something posted that is not currently there, please send the info to support@progamerhosting.com and we will get it added.